Legal Contact & Content Notice Procedure

CarrierTrust is an independent neutral hosting platform established in the Republic of Latvia, European Union. This page supports legal notices, substantiated complaints, authority requests, court orders, and content-related legal communication under Regulation (EU) 2022/2065 (Digital Services Act).

Legal contact

For legal notices, court orders, substantiated complaints, authority requests, or content-related legal communication, contact:

Requirements for a valid legal notice

CarrierTrust reviews allegedly unlawful content only after receiving a sufficiently precise, complete, and legally substantiated notice. Unsupported requests, incomplete notices, abusive complaints, false reports, or legally unsubstantiated demands may be rejected without action. Submission of a notice does not automatically require removal, restriction, or modification of content.

A valid notice should include

• Exact URL(s) of the content concerned
• Precise legal basis explaining why the content is unlawful under applicable law
• Supporting evidence such as documents, screenshots, contracts, correspondence, invoices, court materials, or other relevant proof
• Full legal identity, company details, authority to act, and contact information of the complainant
• A good-faith declaration confirming the factual accuracy of the notice and the complainant’s authority to submit it

How notices are handled

CarrierTrust may request additional clarification, legal explanation, identity confirmation, proof of authority, or supporting evidence before taking any action.

CarrierTrust may temporarily restrict, delay visibility, preserve, remove, or maintain content where legal risk appears credible. Such action does not constitute admission of illegality, fault, liability, endorsement of any complaint, or confirmation that the content was unlawful.

CarrierTrust remains a neutral intermediary hosting provider. Factual and legal responsibility for reviews and submitted content remains solely with the original author.

Counter-notice and restoration

Where appropriate, affected authors may be notified and invited to submit a counter-notice, clarification, or supporting evidence. Content may be restored, maintained restricted, preserved, or permanently removed depending on legal assessment, available evidence, platform rules, and applicable law.